News & Updates

Laurel Isaacs Laurel Isaacs

Become part of the solution

Dwayne Hermes becomes the first sponsor of the Institute for the Future of Law Practice (IFLP, “I-flip”), an education nonprofit William Henderson has worked with since its origins as a pilot program at Colorado Law in 2014.

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Laurel Isaacs Laurel Isaacs

Dwayne Hermes inducted into the Last Miler’s Club

Dwayne Hermes becomes the first sponsor of the Institute for the Future of Law Practice (IFLP, “I-flip”), an education nonprofit William Henderson has worked with since its origins as a pilot program at Colorado Law in 2014.

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Laurel Isaacs Laurel Isaacs

Hermes Law report on IFLP Experience

Overview of Hermes Law’s partnership with the Institute for the Future of Law Practice and how Hermes Law has utilized law clerks through the IFLP program to further various firm initiatives including workflow and development of value pricing models.

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Rebecca Side Rebecca Side

The 'Last Mile' Problem and The 'Last Mile' Solution

26th May 2017

Professor Bill Henderson recognized Hermes Law as one of the original members of the Last Miler’s Club in his Legal Evolution publication on November 11, 2018 Link. The Last Miler’s Club recognizes those that are dedicated to bridging the Last Mile to true client and attorney alignment that comes with a compensation model that is not dependent on the billable hour. Hermes Law’s contribution to this effort is both its process-driven insurance defense model, the Hermes Law Case Architectūra and its Value Pricing Agreement.

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Laurel Isaacs Laurel Isaacs

ABA Journal Of The Professional Lawyer: A Solutions-oriented Approach: Changing How Insurance Litigation Is Handled By Defense Law Firms

Law review article co-authored by Dwayne Hermes and published in the 2017 Edition of the ABA Journal of the Professional Lawyer. The article addresses the lack of alignment between defense firms and clients, the specific problems contributing to the lack of alignment and proposes various solutions to those problem

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Laurel Isaacs Laurel Isaacs

Insider Quarterly: Winning Performance

Article written by Dwayne Hermes and published in the UK’s Insider Quarterly magazine. The article addresses the lack of transparency regarding attorney performance and the need for objective measures and oversight of experts, including legal service providers.

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Laurel Isaacs Laurel Isaacs

Establishing Best Billing Practices Through Billing Guidelines: Fostering Trust And Transparency On Legal Costs

This article conveys the best business practices between clients and their attorneys by outlining the current standards for best legal billing practices, and by reviewing the Billing Guidelines used to manage legal fees and expenses. Part II of this article outlines the current law on legal billing practices, specifically discussing categories of questionable billing and how to incorporate such concerns into Billing Guidelines. Part III offers further recommendations for drafting Billing Guidelines that conform to industry standards, and the best mechanisms for enforcing Guidelines and maintaining compliance.

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Laurel Isaacs Laurel Isaacs

ABA Dispute Resolution Section’s E-newsletter/DBA Headnotes: Collaborative Law Strategies For The Insurance Defense Practice

Article by Dwayne Hermes published in the July 2016 Issue of the ABA Dispute Resolution Section’s E-Newsletter and in the June 2016 Issue of DBA Headnotes. The article describes how collaborative law strategies, traditionally found in the family law context, can be applied in the insurance defense practice to reduce defense cost and case life.

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Laurel Isaacs Laurel Isaacs

‘Nudging’ Better Lawyer Behavior: Using Default Rules And Incentives To Change Behavior In Law Firms

In the changing landscape of law practice—where law firm profits are threatened by such changes as increased pressure from clients to economize and the concomitant opportunities for clients to shop around for the most efficient lawyers—are there ways to change how things are done in law firms so that firms can provide more efficient and ethical service? This article suggests that an understanding of cognitive biases and basic behavioral economics will help law firms tweak their incentives and default rules to promote the improved delivery of legal services.

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