Meet the Innovators Powering Claimdeck
Our team at ClaimDeck comprises experts from diverse backgrounds, bringing a wealth of experience and insights to every client engagement.
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Andrew Antone
Senior Sales Executive
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Carrie Crockett
Manager, Product Development
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Samantha Drake
Director, Business Operations & Implementation
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Scott Francis
Consultant, Business Development
Canada -
Dwayne Hermes
TEAM MEMBER
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Ann Lambert
Director, Customer Success
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Janet Oduor
Director, People Operations
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Brandon Powers
Chief Technology Officer
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Peter Sanderson
Manager, Customer Success
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Rebecca Side
Director, Business Development
Lloyd’s and London Market -
Emina Taslaman
Controller
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Tim Violet
Consultant, Business Development
North America -
Mallory Warner
Specialist, Customer Success
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April Willers
Vice President, Strategic Growth
Andrew Antone
Senior Sales Executive
Andrew Antone is an accomplished Account Executive with a robust history of driving revenue growth and building strong client relationships across various industries. He has excelled in enterprise-level SaaS sales and international account management, leveraging sophisticated sales strategies, effective lead generation, and a deep understanding of market trends to exceed quotas and foster client loyalty.
His expertise includes managing complex sales cycles, developing strategic partnerships, and applying multiple sales methodologies, including Challenger, Sandler, and Zebrifi. Andrew’s versatile experience spans technology, higher education, and consulting, contributing to his strong leadership in sales and business development.
Carrie Crockett
Manager, Product Development
Carrie Crockett, an experienced software development professional, joins ClaimDeck with a dedication to ensuring customer success. With over nine years of experience in software development and delivery, she leads cross-functional teams in delivering tailored solutions that align with customer needs.
Grounded in Agile methodologies, she holds certifications as a Scrum Product Owner and ScrumMaster, underscoring her dedication to driving continuous improvement and fostering innovation. Carrie is committed to providing exceptional service and contributing to the success of ClaimDeck and its valued customers.
samantha drake
DIRECTOR, BUSINESS OPERATIONS & IMPLEMENTATION
Samantha Drake is an accomplished leader with extensive experience in the insurance and risk management sectors. With a sharp focus on mitigating risks, navigating complex operational challenges, and delivering high-quality results, she has earned a strong reputation for driving business success. Samantha’s expertise spans carrier relationships, mergers and acquisitions, risk management, and litigation oversight.
As Director of Business Operations and Implementation, she will leverage her diverse industry experience to optimize client success, streamline sales operations, and lead seamless implementation processes.
scott francis
Consultant, Business Development - Canada
Scott Francis is an independent consultant spearheading ClaimDeck's development in Canada. With over fifty years of comprehensive experience in the insurance industry, Scott brings invaluable insights to the table. His background spans various roles, from independent adjuster to successful entrepreneur, positioning him as a trusted authority in the field.
In his new capacity, Scott is excited to leverage his expertise to introduce and implement ClaimDeck's litigation management platform across the Canadian market. He views this technology as essential for the future of claims operations and is eager to collaborate with the team to showcase its value to Canadian entities.
Dwayne Hermes
TEAM MEMBER
Over the past 35 years, Dwayne has founded and led two law firms in the insurance defense field that have provided over $200M in litigation services and represented most of the major insurance carriers in the U.S. and Lloyd's market in London. He has been President of an international organization with over 3000 attorneys.
Throughout his career Dwayne has formed and fostered strong relationships that have helped inform and influence the business development of ClaimDeck.
In 2015 he founded Hermes Law to modernize the way in which law firms operate and the way in which legal services are delivered. The processes, reports, and analytics that drive and make-up the platform today are rooted back to when Dwayne first made Partner in 1990. As Partner, Dwayne envisioned a set of tools, through technology, that could elevate the way in which he could oversee the work being done by numerous attorneys on his book of business, and enable strong consistency in quality and approach to handling and reporting on the litigation they handled.
This vision, and ongoing iteration, evolved into client-facing documents and user-friendly processes; in essence, the inception of ClaimDeck.
Rated AV by Martindale-Hubbell
Selected to Best Lawyers® – The Best Lawyers In America©, consistently throughout his career.
Selected to the Texas Super Lawyers list – Super Lawyers Magazine, consistently throughout his career.
Founder of the Non-Profit organization ‘Proistemi Project’
Named Texas Lawyer’s Innovator of the Year for 2022
Ann Lambert
Director, Customer Success
Ann is the driving force behind ClaimDeck's Customer Success team, leveraging over 20 years of experience to deliver excellent support to ClaimDeck users. Her expertise spans implementing strategies that have significantly enhanced customer loyalty and business expansion.
Ann's deep understanding of ClaimDeck and its impact on its users makes her an invaluable resource. Her role extends beyond leadership, embodying a commitment to excellence and innovation in every client interaction.
Janet Oduor
Director, People Operations
With over 15 years of experience in human resources, recruiting, team support, and administration, Janet serves as the Director of People Operations for ClaimDeck. She brings a diverse skill set to managing HR operations and fostering organizational growth.
Known for her hands-on approach and dedication to employees’ well-being and engagement, Janet is focused on enhancing PeopleOps processes and supporting a positive workplace culture to drive ClaimDeck's success.
BRANDON POWERS
CHIEF TECHNOLOGY OFFICER
Since 2006, Brandon has specialized in building and scaling software platform companies through his ability to unify technical vision and leadership with business strategy. His pulse on emerging technologies and ability to leverage them to delight users has contributed to exponential growth over the years across multiple companies.
At ClaimDeck, we operate on the forefront, with the precision and flexibility to lead the industry in innovation. His deep, hands-on expertise in software engineering, cloud architecture, DevOps automation, and product development ensures ClaimDeck consistently delivers results for customers and partners.
Peter Sanderson
Manager, Customer Success
Peter’s focused on digital transformation and change management his entire career. Peter’s previously worked at Policy Administration System vendors and the migration of large books of business from legacy technology to cloud based infrastructure with a focus on leveraging data for end users.
At ClaimDeck, he works in the Customer Success team specializing on data migration and implementation for carriers, MGAs and TPAs. Working closely with the product team his deep hands-on approach has led a number of Carriers and TPAs through the change management process towards successful implementations.
REBECCA SIDE
Director, Business Development - Lloyd’s and London Market
With 17 years’ of experience in the insurance industry, Rebecca has previously worked for the Global Claims Management Company ‘Crawford and Company’ and Lloyd's Managing General Agent ‘Woodbrook’. Rebecca’s experience covers many aspects of the insurance industry including TPA Management/review, Claims handling, Litigation Management, Underwriting and Compliance.
Performing a Client facing role throughout her career, Rebecca has recognized the opportunity for ClaimDeck to solve a seemingly overwhelming number of issues faced by our clients when handling claims in Litigation.
Emina Taslaman
Controller
With over 10 years of experience in accounting and financial management, Emina serves as the Controller for ClaimDeck. She brings a wealth of expertise in managing financial operations and driving strategic planning.
Known for her ability to streamline processes and implement effective financial strategies, Emina is focused on establishing a strong financial foundation to support ClaimDeck’s long-term success.
TIM VIOLET
Consultant, Business Development - North America
Tim Violet, esteemed former Executive Director of The Harmonie Group, brings over two decades of industry expertise to ClaimDeck. With a wealth of experience spanning both the US and Canadian markets, Tim is uniquely positioned to drive ClaimDeck's expansion and influence across North America.
His passion for technology-driven solutions and deep industry insights make him a valuable addition to the team, marking an exciting milestone in ClaimDeck's journey of innovation.
Mallory Warner
specialist, CUSTOMER SUCCESS
Mallory brings a dynamic blend of marketing acumen, project coordination, and client relations to her role on the Customer Success team at ClaimDeck. With a keen understanding of client needs gained from her professional background, she recognizes ClaimDeck's potential to streamline processes, enhance communication, and drive efficiency for clients navigating the complexities of claims management.
Mallory’s proactive mindset and dedication help ensure clients extract maximum value from ClaimDeck's innovative claims litigation platform.
APRIL WILLERS
Vice President, Strategic Growth
For the last 20 years April has been infusing innovation into operations and delivering on customer experience, optimization, and growth. She has always focused on building and inspiring a collaborative team culture by rolling up her sleeves and jumping into every aspect of the business, from customer service to insights & analytics, where every decision and process is directly linked to the customer and scalable growth.
Throughout her executive operations career - at the intersection of servant leadership, innovation, strategy, operations optimization, and customer obsession - she has helped multi-billion dollar companies grow strategically and financially, across diverse industries, and has propelled startups into high-growth businesses attracting equity investment. Most recently, with Hermes Law, she has led the firm partners and team members in developing and executing a strategy to drive meaningful and sustainable growth and profitability.
The common thread driving each milestone is building, nurturing, and inspiring purpose-driven, innovative teams to achieve success for the customer, company, and team members’ professional development. In joining the ClaimDeck leadership team, she continues to leverage the synergies of her career experiences to create and drive the rigor of a seamless and efficient platform, along with growing a collaborative and fun culture that delivers innovation and growth for all team members, clients, and the community.
Andrea Hermes
Acknowledgement
ClaimDeck acknowledges and expresses appreciation to Andrea Hermes for her role in the founding of ClaimDeck and the conceptualization of integrating workflows and continuous process improvement into the DNA of ClaimDeck.