Thought Leadership

Rebecca Side Rebecca Side

Litigation Management - Series 4

In Litigation Management Series 4, the focus is on closing the continuous process improvement loop in claims handling. The article highlights the importance of not just capturing and analyzing data during the digital transformation of litigated claims handling but also implementing the insights derived from the analysis. It discusses the steps required for the successful implementation of a continuous process improvement loop, emphasizing collaboration between claims professionals and attorneys, training, and the role of technology in driving the necessary behaviors and processes.

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Rebecca Side Rebecca Side

Litigation Management - Series 3

In the third installment of the Litigation Management series, the focus is on whether the digital transformation of litigated claims handling is modernizing or disrupting the industry. The article emphasizes the need for modernization through technology without causing unnecessary disruption. It discusses the importance of embracing opportunities for improvement and making technology user-friendly to alleviate stress and resistance in the work environment.

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Rebecca Side Rebecca Side

Litigation Management - Series 2

In the second installment of the Litigation Management series, the focus is on the process of proper claims handling facilitated by Litigation Management Software. The article emphasizes the importance of key actions - resolution strategy, tasks to achieve it, and budgeting - in reducing legal and indemnity spending. It highlights the challenges faced in achieving consistency and how technology can play a crucial role in streamlining the entire process.

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Rebecca Side Rebecca Side

Litigation Management - Series 1

In this series on Litigation Management, the concept of Litigation Management Software is explored. The article defines what Litigation Management Software is, highlighting its role in streamlining the management of litigated claims and legal services. It emphasizes the importance of such software for adjusters and attorneys in enhancing their roles, improving communication, and ultimately reducing legal and indemnity spending.

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